SlideShare a Scribd company logo
1 of 26
Download to read offline
Inbox Zero
action-based email




Merlin Mann
Google Tech Talk
Where’s
the Love?
Get a
System




(but, keep it simple)
Time & Attention
   are finite.
Time & Attention
   are Finite




   Concept: Joel Spolsky
Manage
Actions
Inbox Zero
Inbox Zero
Emailʼs just a medium

One place for anything

Process to zero

Convert to actions
What is
Processing?
More than checking
Less than responding

Answers: “So what?”
Make
Sandwiches




(Donʼt just take orders)
Delete
Delegate
Respond
Defer
Do
Delete
(or Archive)
Delegate
Respond
Defer
Do
Choose One
   Delete
   Delegate
   Respond
   Defer
   Do
The
Processing
Habit
“We are what we
 frequently do”
 — Aristotle
Do Email Less.
Cheat.
No fiddling.
Stay on target
     Delete
     Delegate
     Respond
     Defer
     Do
Remember? Finite.
Thanks.
Inbox Zero
action-based email




Merlin Mann
Google Tech Talk

More Related Content

What's hot

Selling Strategies from the Top
Selling Strategies from the TopSelling Strategies from the Top
Selling Strategies from the TopRob Hartnett
 
Recipe for a Killer Presentation
Recipe for a Killer PresentationRecipe for a Killer Presentation
Recipe for a Killer PresentationSketchBubble
 
Truly Essential Sales Skills
Truly Essential Sales SkillsTruly Essential Sales Skills
Truly Essential Sales SkillsAbhishek Shah
 
First English Settlements Roanoke Jamestown Plymouth Packet
First English Settlements Roanoke Jamestown Plymouth PacketFirst English Settlements Roanoke Jamestown Plymouth Packet
First English Settlements Roanoke Jamestown Plymouth Packetbkind2animals
 
The Gong.io Objection Handling Training Deck
The Gong.io Objection Handling Training DeckThe Gong.io Objection Handling Training Deck
The Gong.io Objection Handling Training DeckChris Orlob
 
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...David Nihill
 
How to talk to anyone
How to talk to anyoneHow to talk to anyone
How to talk to anyoneMayurPatil236
 
Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...
Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...
Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...Fiona Campbell
 
Inside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, TechniquesInside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, TechniquesAdnan Mohiuddin
 
Benefits Vs Features Selling
Benefits Vs Features SellingBenefits Vs Features Selling
Benefits Vs Features SellingShawn Passman
 

What's hot (15)

Taking Charge of Your Brain
Taking Charge of Your BrainTaking Charge of Your Brain
Taking Charge of Your Brain
 
Selling Strategies from the Top
Selling Strategies from the TopSelling Strategies from the Top
Selling Strategies from the Top
 
Recipe for a Killer Presentation
Recipe for a Killer PresentationRecipe for a Killer Presentation
Recipe for a Killer Presentation
 
Truly Essential Sales Skills
Truly Essential Sales SkillsTruly Essential Sales Skills
Truly Essential Sales Skills
 
5 poor listening styles
5 poor listening styles5 poor listening styles
5 poor listening styles
 
7 Deadly Fears of Public Speaking
7 Deadly Fears of Public Speaking7 Deadly Fears of Public Speaking
7 Deadly Fears of Public Speaking
 
First English Settlements Roanoke Jamestown Plymouth Packet
First English Settlements Roanoke Jamestown Plymouth PacketFirst English Settlements Roanoke Jamestown Plymouth Packet
First English Settlements Roanoke Jamestown Plymouth Packet
 
The Gong.io Objection Handling Training Deck
The Gong.io Objection Handling Training DeckThe Gong.io Objection Handling Training Deck
The Gong.io Objection Handling Training Deck
 
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
23 Tips From Comedians to Be Funnier in Your Next Presentation (via the book ...
 
Sales Fundamental
Sales Fundamental Sales Fundamental
Sales Fundamental
 
How to talk to anyone
How to talk to anyoneHow to talk to anyone
How to talk to anyone
 
Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...
Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...
Four ‘Magic’ Questions that Help Resolve Most Problems - Introduction to The ...
 
Keep Walking Never Give-up!!!!
Keep Walking Never Give-up!!!!Keep Walking Never Give-up!!!!
Keep Walking Never Give-up!!!!
 
Inside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, TechniquesInside Sales - Approach, Attitude, Techniques
Inside Sales - Approach, Attitude, Techniques
 
Benefits Vs Features Selling
Benefits Vs Features SellingBenefits Vs Features Selling
Benefits Vs Features Selling
 

More from merlinmann

"What IS a Priority?" (Pixar 2011 09-07) [excerpts]
"What IS a Priority?" (Pixar 2011 09-07) [excerpts]"What IS a Priority?" (Pixar 2011 09-07) [excerpts]
"What IS a Priority?" (Pixar 2011 09-07) [excerpts]merlinmann
 
Merlin Mann - Scared Shitless - Webstock 2011
Merlin Mann - Scared Shitless - Webstock 2011Merlin Mann - Scared Shitless - Webstock 2011
Merlin Mann - Scared Shitless - Webstock 2011merlinmann
 
BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)merlinmann
 
Who Moved My Brain: Revaluing Time & Attention (2010)
Who Moved My Brain: Revaluing Time & Attention (2010)Who Moved My Brain: Revaluing Time & Attention (2010)
Who Moved My Brain: Revaluing Time & Attention (2010)merlinmann
 
Merlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 Keynote
Merlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 KeynoteMerlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 Keynote
Merlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 Keynotemerlinmann
 
Who Moved My Brain? Revaluing Time & Attention (4/10 edition)
Who Moved My Brain? Revaluing Time & Attention (4/10 edition)Who Moved My Brain? Revaluing Time & Attention (4/10 edition)
Who Moved My Brain? Revaluing Time & Attention (4/10 edition)merlinmann
 
Towards Patterns for Creativity
Towards Patterns for CreativityTowards Patterns for Creativity
Towards Patterns for Creativitymerlinmann
 
Who Moved My Brain? Revaluing Time and Attention
Who Moved My Brain? Revaluing Time and AttentionWho Moved My Brain? Revaluing Time and Attention
Who Moved My Brain? Revaluing Time and Attentionmerlinmann
 
FlockdUp: Maverick Networking for Thought Leaders
FlockdUp: Maverick Networking for Thought LeadersFlockdUp: Maverick Networking for Thought Leaders
FlockdUp: Maverick Networking for Thought Leadersmerlinmann
 
Living with Data: Attention Sinks & Time Burglars
Living with Data: Attention Sinks & Time BurglarsLiving with Data: Attention Sinks & Time Burglars
Living with Data: Attention Sinks & Time Burglarsmerlinmann
 

More from merlinmann (11)

"What IS a Priority?" (Pixar 2011 09-07) [excerpts]
"What IS a Priority?" (Pixar 2011 09-07) [excerpts]"What IS a Priority?" (Pixar 2011 09-07) [excerpts]
"What IS a Priority?" (Pixar 2011 09-07) [excerpts]
 
Merlin Mann - Scared Shitless - Webstock 2011
Merlin Mann - Scared Shitless - Webstock 2011Merlin Mann - Scared Shitless - Webstock 2011
Merlin Mann - Scared Shitless - Webstock 2011
 
BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)BROKEN MEETINGS (and how you'll fix them)
BROKEN MEETINGS (and how you'll fix them)
 
Who Moved My Brain: Revaluing Time & Attention (2010)
Who Moved My Brain: Revaluing Time & Attention (2010)Who Moved My Brain: Revaluing Time & Attention (2010)
Who Moved My Brain: Revaluing Time & Attention (2010)
 
Merlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 Keynote
Merlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 KeynoteMerlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 Keynote
Merlin Mann - Bold Ideas & Insane Possibilities - WebVisions 2010 Keynote
 
Who Moved My Brain? Revaluing Time & Attention (4/10 edition)
Who Moved My Brain? Revaluing Time & Attention (4/10 edition)Who Moved My Brain? Revaluing Time & Attention (4/10 edition)
Who Moved My Brain? Revaluing Time & Attention (4/10 edition)
 
Towards Patterns for Creativity
Towards Patterns for CreativityTowards Patterns for Creativity
Towards Patterns for Creativity
 
How To Blog
How To BlogHow To Blog
How To Blog
 
Who Moved My Brain? Revaluing Time and Attention
Who Moved My Brain? Revaluing Time and AttentionWho Moved My Brain? Revaluing Time and Attention
Who Moved My Brain? Revaluing Time and Attention
 
FlockdUp: Maverick Networking for Thought Leaders
FlockdUp: Maverick Networking for Thought LeadersFlockdUp: Maverick Networking for Thought Leaders
FlockdUp: Maverick Networking for Thought Leaders
 
Living with Data: Attention Sinks & Time Burglars
Living with Data: Attention Sinks & Time BurglarsLiving with Data: Attention Sinks & Time Burglars
Living with Data: Attention Sinks & Time Burglars
 

Recently uploaded

Outsmarting the Attackers A Deep Dive into Threat Intelligence.docx
Outsmarting the Attackers A Deep Dive into Threat Intelligence.docxOutsmarting the Attackers A Deep Dive into Threat Intelligence.docx
Outsmarting the Attackers A Deep Dive into Threat Intelligence.docxmanas23pgdm157
 
Ch. 9- __Skin, hair and nail Assessment (1).pdf
Ch. 9- __Skin, hair and nail Assessment (1).pdfCh. 9- __Skin, hair and nail Assessment (1).pdf
Ch. 9- __Skin, hair and nail Assessment (1).pdfJamalYaseenJameelOde
 
VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...
VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...
VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...Suhani Kapoor
 
办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一
办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一
办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一F La
 
VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...Suhani Kapoor
 
加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdf
加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdf加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdf
加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdfobuhobo
 
女王大学硕士毕业证成绩单(加急办理)认证海外毕业证
女王大学硕士毕业证成绩单(加急办理)认证海外毕业证女王大学硕士毕业证成绩单(加急办理)认证海外毕业证
女王大学硕士毕业证成绩单(加急办理)认证海外毕业证obuhobo
 
办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样
办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样
办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样umasea
 
NPPE STUDY GUIDE - NOV2021_study_104040.pdf
NPPE STUDY GUIDE - NOV2021_study_104040.pdfNPPE STUDY GUIDE - NOV2021_study_104040.pdf
NPPE STUDY GUIDE - NOV2021_study_104040.pdfDivyeshPatel234692
 
Preventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptxPreventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptxGry Tina Tinde
 
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607dollysharma2066
 
Call Girl in Low Price Delhi Punjabi Bagh 9711199012
Call Girl in Low Price Delhi Punjabi Bagh  9711199012Call Girl in Low Price Delhi Punjabi Bagh  9711199012
Call Girl in Low Price Delhi Punjabi Bagh 9711199012sapnasaifi408
 
8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCR8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCRdollysharma2066
 
How to Find the Best NEET Coaching in Indore (2).pdf
How to Find the Best NEET Coaching in Indore (2).pdfHow to Find the Best NEET Coaching in Indore (2).pdf
How to Find the Best NEET Coaching in Indore (2).pdfmayank158542
 
定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一
 定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一 定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一
定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一Fs sss
 
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证diploma001
 
VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...
VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...
VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...Suhani Kapoor
 
原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证
原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证
原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证nhjeo1gg
 

Recently uploaded (20)

Outsmarting the Attackers A Deep Dive into Threat Intelligence.docx
Outsmarting the Attackers A Deep Dive into Threat Intelligence.docxOutsmarting the Attackers A Deep Dive into Threat Intelligence.docx
Outsmarting the Attackers A Deep Dive into Threat Intelligence.docx
 
Ch. 9- __Skin, hair and nail Assessment (1).pdf
Ch. 9- __Skin, hair and nail Assessment (1).pdfCh. 9- __Skin, hair and nail Assessment (1).pdf
Ch. 9- __Skin, hair and nail Assessment (1).pdf
 
Young Call~Girl in Pragati Maidan New Delhi 8448380779 Full Enjoy Escort Service
Young Call~Girl in Pragati Maidan New Delhi 8448380779 Full Enjoy Escort ServiceYoung Call~Girl in Pragati Maidan New Delhi 8448380779 Full Enjoy Escort Service
Young Call~Girl in Pragati Maidan New Delhi 8448380779 Full Enjoy Escort Service
 
VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...
VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...
VIP Call Girls Jamshedpur Ananya 8250192130 Independent Escort Service Jamshe...
 
FULL ENJOY Call Girls In Gautam Nagar (Delhi) Call Us 9953056974
FULL ENJOY Call Girls In Gautam Nagar (Delhi) Call Us 9953056974FULL ENJOY Call Girls In Gautam Nagar (Delhi) Call Us 9953056974
FULL ENJOY Call Girls In Gautam Nagar (Delhi) Call Us 9953056974
 
办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一
办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一
办理(NUS毕业证书)新加坡国立大学毕业证成绩单原版一比一
 
VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...
VIP Call Girls Service Jamshedpur Aishwarya 8250192130 Independent Escort Ser...
 
加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdf
加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdf加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdf
加利福尼亚大学伯克利分校硕士毕业证成绩单(价格咨询)学位证书pdf
 
女王大学硕士毕业证成绩单(加急办理)认证海外毕业证
女王大学硕士毕业证成绩单(加急办理)认证海外毕业证女王大学硕士毕业证成绩单(加急办理)认证海外毕业证
女王大学硕士毕业证成绩单(加急办理)认证海外毕业证
 
办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样
办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样
办理学位证(纽伦堡大学文凭证书)纽伦堡大学毕业证成绩单原版一模一样
 
NPPE STUDY GUIDE - NOV2021_study_104040.pdf
NPPE STUDY GUIDE - NOV2021_study_104040.pdfNPPE STUDY GUIDE - NOV2021_study_104040.pdf
NPPE STUDY GUIDE - NOV2021_study_104040.pdf
 
Preventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptxPreventing and ending sexual harassment in the workplace.pptx
Preventing and ending sexual harassment in the workplace.pptx
 
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
Gurgaon Call Girls: Free Delivery 24x7 at Your Doorstep G.G.N = 8377087607
 
Call Girl in Low Price Delhi Punjabi Bagh 9711199012
Call Girl in Low Price Delhi Punjabi Bagh  9711199012Call Girl in Low Price Delhi Punjabi Bagh  9711199012
Call Girl in Low Price Delhi Punjabi Bagh 9711199012
 
8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCR8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCR
8377877756 Full Enjoy @24/7 Call Girls in Pitampura Delhi NCR
 
How to Find the Best NEET Coaching in Indore (2).pdf
How to Find the Best NEET Coaching in Indore (2).pdfHow to Find the Best NEET Coaching in Indore (2).pdf
How to Find the Best NEET Coaching in Indore (2).pdf
 
定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一
 定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一 定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一
定制(UOIT学位证)加拿大安大略理工大学毕业证成绩单原版一比一
 
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
原版定制卡尔加里大学毕业证(UC毕业证)留信学历认证
 
VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...
VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...
VIP Call Girls Firozabad Aaradhya 8250192130 Independent Escort Service Firoz...
 
原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证
原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证
原版快速办理MQU毕业证麦考瑞大学毕业证成绩单留信学历认证
 

Inbox Zero: Action-Based Email